COVID Related Services
Our sales, service, parts and collision departments are open to help with any of your vehicle needs, following CDC guidelines. Safe and reliable transportation is essential to the health and well being of you, your family and your business. We're here for you today and going forward. We welcome all makes and models for repair and maintenance.
Buy Online!
Ken Pollock Auto Group offers you the option to purchase your next vehicle online without stepping foot inside of our dealership. Our entire new and used vehicle inventory is available online!
All we need is your:
- Current Drivers License
- Current Insurance card
- Current Registration (if trading in a vehicle)
Once you find the perfect vehicle, you can use the shopping tools on our website to complete the most important steps in the car buying process. A member of our sales team will help guide you through the process.
...Or give us a call and we would be happy to help!
*Please note, the state of Pennsylvania has set certain guidelines which must be followed. If you have any questions, please contact us.
Learn MoreNo Contact Service Option
Also Available at our Collision Centers at Pittston and Hunlock Creek
Please park your vehicle in a spot in the area just outside the Service Department’s door
Go directly to the “Drop Off Service” box
- Please pull open the door of the drop box
- Remove a key drop envelope and complete the information (Please have your own pen).
- Place your key in the envelope and drop it in at the rear of the box (It will fall into the retention basket as you close the door).
- We will contact you right away to let you know we have received your keys.
We will call you with an estimate before any work begins. Our Service Advisors will remain in contact throughout the day with updates and answer any questions you may have.
Upon completion of your repair needs, we will contact you to review all repairs and charges. If there is a balance, we can take a debit/credit card payment over the phone. Upon your arrival, simply give us a call and we will place a copy of your invoice along with your sanitized key on your driver's seat. And you'll be on your way!
No Contact Option Available at our Collision Centers
Unfortunately, accidents can still happen. Looking for a quick estimate to fix your vehicle without even setting foot in the building? Snap photos of your vehicle and send it directly to our certified Collision Centers in Pittston and Hunlock Creek!
Learn More
Important Reminders:
- If you are experiencing symptoms such as fever, cough, shortness of breath etc., please call us to reschedule your appointment
- Please take advantage of our No Contact Service Option. If you do need to wait, please limit this to one person, per car and maintain all CDC protocols for social distancing while with us.
- We will continue to thoroughly sanitize all touchpoints of both our stores and your vehicle, multiple times per day, and after use.
- Please note that for your safety we have temporarily removed all complimentary snacks and beverages from our waiting areas.
Please contact any of our Service or Collision Center Advisors for any other questions you may have. The health and safety of our customers and staff are extremely important to us! Your cooperation is greatly appreciated. In these continually changing circumstances, we thank you for your patience as we adapt to providing quality and safe service.
We are sincerely thankful for your business and loyalty,
Your Friends at Ken Pollock Auto Group
Current Hours
Temporary Service/Parts Hours
Mon.-Fri. - 7am - 5pm
Sat. - 8am - 12pm
Sun. - Closed
Temporary Sales Hours
Mon.-Thur. - 9am - 7pm
Fri. - 9am - 6pm
Sat. - 9am - 4pm
Sun. - Closed
Collision Hours
Mon.-Fri. - 8am - 4:30pm
Sat. - Closed
Sun. - Closed
Customer Account