Reviews

Dan at KPN helped me get a 2023 nissan rogue i felt i was not pressured at any point. Him and his colleagues were super patient with us! Highly recommend!

I’m very happy with the work they did to me.

Service was top notch, people were awesome to work with.

No issues, great service.-

Got me in early was out in no time

All staff was very helpful and friendly. They were not pushy and helped me find the car that I was looking for. Excellent experience!

Always a good experience at Ken Pollock Nissan, called to get my first service done on my 2023 Altima and Dave Horlein scheduled me in with a time and day at my convenience and then followed up with a phone

Always a good experience at Ken Pollock Nissan, called to get my first service done on my 2023 Altima and Dave Horlein scheduled me in with a time and day at my convenience and then followed up with a phone call when it was done. Always liked the service I got at Ken Pollock, great service staff, polite and professional.

Chelsea made my leasing my new Rogue an enjoyable experience She spent time with me and answered my questions with easily understandable answers. Have less than enjoyable experiences before and really appreciated her

The entire process from selecting a vehicle, to purchasing the vehicle was so easygoing. Thanks you.

Been here looking at a vehicle in the past when shopping around and called upon them when one of Ken Pollock's other dealerships failed me big time and this Nissan dealership's sales manager was extremely helpful and professional in assisting me. So in my short experiences with them, and basing my review on the quality of people that work here, I would say they are top notch! Thanks for the help when I reached out for it and especially the professionalism!

Excellent service by the advisor, and by the technician. The appointment went smoothly as it always does at Ken Pollock Nissan. I am a customer for MANY years.

Friendly staff---Clean waiting area----Bathroom very clean and neat in the waiting area. Work done properly and car returned clean and neat. Person working customer checkout area very helpful with coupons for my discounts on work performed.

Don Patton and Jacob Ellis took their time with us for many many questions. We feel we had a very good experience with Ken Pollock Nissan and would purchase vehicles here again.

I have purchased 2 vehicles from here. Excellent customer service with follow up calls to make sure everything is ok. I highly recommend Ken Pollack Nissan if you are looking for a new or used vehicle.

Took my car to be checked and everyone was very nice and knowledgeable...

I had a great experience with Ken Pollock Nissan.  While on vacation we totaled our car.  I had bought a car from Ken Pollock before so we contacted them right away.  Stewart Benson did an amazing job finding all of the options I needed and on top of that he delivered the vehicle to us!  This is why we continue to buy our cars from Ken Pollock!

I feel kind of bad because in the past I expressed attitude sometimes because I didn't agree with some diagnosis or processes that you had. But I wish I could take that back because these guys fixed things no other people could and on the first try. I should have respect the fact that they are Nissan experts and I was naive in automobile repair. I take the complicated stuff to your dealership and I take the easy stuff to the other places. I appreciate the amazing work your shop does.

Stop to use the electric fast charger that is offered in their parking lot through a third party vendor. It was working incorrectly and two employees went out of their way to spend time at least 20 minutes getting the company on the phone and getting this charger up and running. It was a great help because I needed the charge with my electric car. I will be definitely putting this dealership on my list the next time I am looking for the car which is actually going to be fairly soon.

Got me right in and put.

Dan at KPN helped me get a 2023 nissan rogue i felt i was not pressured at any point. Him and his colleagues were super patient with us! Highly recommend!

I’m very happy with the work they did to me.

Service was top notch, people were awesome to work with.

No issues, great service.-

Got me in early was out in no time

All staff was very helpful and friendly. They were not pushy and helped me find the car that I was looking for. Excellent experience!

The entire process from selecting a vehicle, to purchasing the vehicle was so easygoing. Thanks you.

Been here looking at a vehicle in the past when shopping around and called upon them when one of Ken Pollock's other dealerships failed me big time and this Nissan dealership's sales manager was extremely helpful and professional in assisting me. So in my short experiences with them, and basing my review on the quality of people that work here, I would say they are top notch! Thanks for the help when I reached out for it and especially the professionalism!

Excellent service by the advisor, and by the technician. The appointment went smoothly as it always does at Ken Pollock Nissan. I am a customer for MANY years.

Don Patton and Jacob Ellis took their time with us for many many questions. We feel we had a very good experience with Ken Pollock Nissan and would purchase vehicles here again.

I have purchased 2 vehicles from here. Excellent customer service with follow up calls to make sure everything is ok. I highly recommend Ken Pollack Nissan if you are looking for a new or used vehicle.

Took my car to be checked and everyone was very nice and knowledgeable...

I feel kind of bad because in the past I expressed attitude sometimes because I didn't agree with some diagnosis or processes that you had. But I wish I could take that back because these guys fixed things no other people could and on the first try. I should have respect the fact that they are Nissan experts and I was naive in automobile repair. I take the complicated stuff to your dealership and I take the easy stuff to the other places. I appreciate the amazing work your shop does.

Stop to use the electric fast charger that is offered in their parking lot through a third party vendor. It was working incorrectly and two employees went out of their way to spend time at least 20 minutes getting the company on the phone and getting this charger up and running. It was a great help because I needed the charge with my electric car. I will be definitely putting this dealership on my list the next time I am looking for the car which is actually going to be fairly soon.

Got me right in and put.

Dealt with Jesse Kivler, he is extremely pleasant, courteous, and knowledgeable. He made me comfortable in my purchase/lease and went over every detail along the way! He is an asset to Ken Pollock and Nissan.

Quick and informative

Chelsea at Ken Pollock Nissan was an absolute pleasure to deal with when I recently bought a Lexus IS 300 FSport. She was kind, considerate, knowledgeable, and an excellent listener! I was thrilled to have her as my salesgirl! ???? The same goes for Bill and Gary! I greatly appreciate everyone's help! ????

Had to do a warranty software update on my Rogue. First time at Ken Pollock’s Service Dept. No problems, no issues, friendly service. The software update took longer than expected but having done a Hyundai software update myself I know the problems with these types of updates.

Very friendly and knowledgeable salesperson making the purchase easy and simple. Will make this my new dealership for future purchases.

Dan is very knowledgeable and pleasant to deal with. Would highly recommend!

I recommend Ken Pollack Nissan Service for any Nissan you own. Fast service and courteous

Great service from all. On time very nice interaction

Ken pollock Nissan gave me a second chance. Paul the gentleman that help me. Was one of the nicest and down to earth salesman I’ve ever worked with. Thank you Paul.

My visit at Ken Pollock was in and out in a very reasonable time. The Technician was fantastic and very friendly in explaining what he had to do by the way my Nissan Altima was brought in for service because of a recall. I recommend Ken Pollock Nissan because of the way they treat their customers.Thank You for your prompt response to set up an appointment when I called about the notice I received about my vehicle being recalled

My son purchased a 2022 Nissan Ultima SV today and our Salesmen Mike K was truly amazing . He treated us like family and went above and beyond thank you so much Mike for everything you did for us . You are amazing and I will highly recommend you to all my family and friends .

I just bought a SUV there. They treated me like family. After the sell. If I have a question. I call them, they still treat me like family. My experience with has 100% positive

There service department is exceptional. Very friendly employees. They go above and beyond to accommodate.

Everyone was friendly and helpful. They made it so easy to make my purchase with no pressure. I will be back again! Thank You ????

Can’t say enough good things about them. We bought a used Nissan Frontier. Took it for a spin noticed a minor issue. They took care of it. Staff were great professional loved Dyann. Couldn’t have been more helpful. The mechanic also was. I absolutely recommend Ken Pollock Nissan.

more than helpful, would recommend them to everyone.

have leased my rogues from ken Pollock Nissan for the past 10 years I. have had excellent service when I purchased the cars I also get excellent service when I go for service the sales and staff are always courteous and friendly

I had a great experience with Ken Pollock Nissan.  While on vacation we totaled our car.  I had bought a car from Ken Pollock before so we contacted them right away.  Stewart Benson did an amazing job finding all of the options I needed and on top of that he delivered the vehicle to us!  This is why we continue to buy our cars from Ken Pollock!

I had a great first experience with Ken Pollock! I never leased before, so I needed some information about it. Chelsea was happy to answer all of my questions and run some numbers for me on the vehicles I was interested in. I never felt pressured, which is something I usually dislike about car shopping! She was knowledgeable, friendly, and easygoing - exactly what I want in a salesperson! Once I made the decision, Chelsea was available for all of my questions and guided me through the process. I talked to Jacob in financing who took me through the leasing process. He gave me options and plenty of time to consider what I wanted. Again, no pressure. I absolutely love driving my new 2023 Nissan Murano now. If the rest of my experience leasing is as pleasant as it has been, I will definitely go with Ken Pollock again.

dyann was great and personable and worked with us over a month knowing our situation. recommend her anytime!

My family and I are very happy with our new car. Paul is a great salesman and I'm very glad I got to meet him. Anyone who wants a car should definitely ask for him. Not only does he know a lot but he is also very friendly and a pleasure to do business with.

We knew exactly what we wanted before we even pulled into the lot, parked next to the truck we wanted, a very friendly salesman, Jesse, approached us, he seemed more like a friend than a salesman, no pressure, no nonsense, very friendly, we let him know the vehicle we were interested in, had all our peeps in a row before we arrived to make it easier on the salesman as well,  the whole experience was so smooth, felt like we were dealing with a good friend. Vehicle was priced very fair, checked out service department on site, the prices for service very fair. We scoured several other dealerships in our area looking for a new truck in our price range, no luck anywhere except for this dealership.

Always a good experience at Ken Pollock Nissan, called to get my first service done on my 2023 Altima and Dave Horlein scheduled me in with a time and day at my convenience and then followed up with a phone call when it was done. Always liked the service I got at Ken Pollock, great service staff, polite and professional.

Chelsea made my leasing my new Rogue an enjoyable experience She spent time with me and answered my questions with easily understandable answers. Have less than enjoyable experiences before and really appreciated her

Friendly staff---Clean waiting area----Bathroom very clean and neat in the waiting area. Work done properly and car returned clean and neat. Person working customer checkout area very helpful with coupons for my discounts on work performed.

Everyone at Pollack Nissan is a cut above. Personable, professional, and knowledgeable are words that come to mind. One personal experience.. My battery dead while shopping just down the road from Pollack Nissan. Dave personally came to the parking lot and got me going and also took the car into the shop immediately & diagnosed the problem. That kind of customer care is extremely uncommon nowadays.

My salesman Shwn Irvin was excellent, he took his time with me and no pressure to buy whatsoever. He showed me all the features on the Nissan Frontier I needed to know. The finance manager was also very friendly & professional. Great employees, would recommend this dealership to anyone. Thank you for being very friendly & patient.

I noticed my wife’s Pathfinder was just about due for a service and tire rotation and was going to be out of the area for a few days and knew I’d be way overdue by the time I got back so I called Dave and he had me in the very next morning first thing and did my service and state inspection and also new rotors and pads on my rear brakes and was in and out in 90 minutes. This is why I only trust the Pollock team with my vehicles. And will come back all the time

I speak with Dave every time I bring my car in for service. He is always friendly and gets my car taken care of. If I were in the market for a new car I would buy one from him

I called Dave L. In service for an oil and filter change and a tire rotation on a Tuesday afternoon and was in the following day Wednesday at 9am and out by 10:30am Everything was done along with new engine and cabin air filters. I’ve trusted the staff here since Pollocks got the franchise

Brought my rogue here a few years ago…..always take it back for routine maintenance. Honestly can’t say enough about the service department……they go above and beyond and always exceed expectations. Allan and Dave deliver awesome customer service. I truly appreciate the hassle free experience every time!!!!!! Thx again for everything you do!!

David the service advisor was very honest with his promises. From beginning to end on installing the belts I am very satisfied. David was also both extremely helpful and professional. I look forward to doing business with him in the future.

Fast and professional and if you know anything about dealing with a dealership, that’s uncommon. Knowledgeable and are not looking to sell you a bunch of things you don’t need.

This was the third vehicle I purchased from a Ken Pollock dealership. The fact that I went there a third time says a lot about my first two experiences. All three encounters were positive, pleasant and productive. Their willingness to negotiate is a testament to the entire sale/purchase process. It will be my first stop next time I am in need of a vehicle.

Got my first car here they’re super friendly and would help you out with everything and show you everything you need to know about your car

As I checked the tread depth on my Pathfinder I found it was down to 2 to 3/32 on all four tires. I called the parts department for a price and was told of a sale and my loyalty would get me a nice discount. Called service Tuesday afternoon and Mike got me in 1st thing Wednesday morning. Then after the change over and an alignment I was out the door by 9:30. Now I shouldn’t have any tire worries for at least another 50’000 miles. Thanks Mike and the crew

I always get my 2019 Nissan Murano serviced at Ken Pollock Nissan---They are friendly, courteous and very knowledgeable. The service Dept. is always prompt and on time. Excellent Service center. I would recommend this dealership to anyone.

Best car buying experience I ever had. Not pushy, just knowledgeable, friendly sales people. Gave me exactly what I wanted for my trade....no haggle. I would definitely go back here.

I called on a Monday for a problem with the climate control on my 19 Pathfinder. They had me come in 1st thing Tuesday. I was in and out in the time it took to drink a coffee ( which they provided) and was on my way in less than an hour

Best car buying experience I ever had. No pressure, just knowledgeable salespeople. If you need a car, new or used, go to Ken Pollock Nissan....ask for Jesse.

We had a great experience with Paul in buying a Rogue. First time dealing with Ken Pollock Nissan but we will definitely return. Paul was so friendly and not pushy and just came across as a friend.

The service department here is top notch. Nothing is ever to big or to small. Always accommodating and always fast, friendly and professional. Shout out to Dave and Allan for exceeding expectations always!!!!!

Always a good experience at Ken Pollock Nissan, called to get my first service done on my 2023 Altima and Dave Horlein scheduled me in with a time and day at my convenience and then followed up with a phone