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All Reviews Rating

4.47

★★★★☆

1,170 Reviews

Paul was absolutely amazing. He went above and beyond, answered all my questions, and made the entire experience as smooth as possible.
I'm very pleased with their service ????
Agree!..Nice people to deal with
As I checked the tread depth on my Pathfinder I found it was down to 2 to 3/32 on all four tires. I called the parts department for a price and was told of a sale and my loyalty would get me a nice discount. Called service Tuesday afternoon and Mike got me in 1st thing Wednesday morning. Then after the change over and an alignment I was out the door by 9:30. Now I shouldn’t have any tire worries for at least another 50’000 miles. Thanks Mike and the crew
I always get my 2019 Nissan Murano serviced at Ken Pollock Nissan---They are friendly, courteous and very knowledgeable. The service Dept. is always prompt and on time. Excellent Service center. I would recommend this dealership to anyone.
Dan was my salesperson very knowledgeable. No pressure sale and the price on the vehicle I bought was a very good deal.
Just purchased a Nissan Rogue. Thank you so much to my salesperson Dyann. She was so down to earth and helpful. I actually had fun. Great customer service! I look forward to having my car serviced there.
Best car buying experience I ever had. Not pushy, just knowledgeable, friendly sales people. Gave me exactly what I wanted for my trade....no haggle. I would definitely go back here.
I called on a Monday for a problem with the climate control on my 19 Pathfinder. They had me come in 1st thing Tuesday. I was in and out in the time it took to drink a coffee ( which they provided) and was on my way in less than an hour
Getting a car from Ken Pollock Nissan made the whole process easy. I worked with Paul, he was fantastic. He listened to me and what I wanted, he was very knowledgeable and helpful. Everyone at the dealer ship was very friendly and helpful. I had a great experience!
Excellent. Very friendly and professional.
Best car buying experience I ever had. No pressure, just knowledgeable salespeople. If you need a car, new or used, go to Ken Pollock Nissan....ask for Jesse.
Mike the service rep was fantastic and efficient with service . Quick and very timely. Extremely happy !!!
I called on the off chance there was a cancellation that day, and they fit me in. Making time for my oil change was a lifesaver for which I am very grateful. Nissan is always so respectful, accommodating, and helpful.
Sales representative that came from inside main lobby was Very helpful ???? We were just browsing For a Newer version Nissan that My wife owen's . Needless to say we walked out putting a Down payment on a 2023 Nissan Kicks. GREAT JOB Paul T. @ Nen Pollock Nissan. PS May Wife is a hard sell, I'm impressed ????.
Customer Service was exemplary and kept me informed of my vehicle status
dyann was great and personable and worked with us over a month knowing our situation. recommend her anytime!
Quick service and great staff! Thank you Dave!
Dropped truck off to have accessories added the night before, was done the following afternoon, printed out a coupon for 50 dollars off, they honored the coupon with no issues, the cost of accessories and the labor was very fair compared to other dealerships in the area, no complaints here.
First of all...AM EXTREMELY SORRY to the Staff here for not getting to do a review for about 6 mos. but due to the unfortunate timing of my wife's previous car getting TOTALED right before Christmas and NOT being able to finally get up there to find a NICE PRE-OWNED ROGUE LS (Nicer than her older model that was wrecked and just a bit more for her payments)...AND... their lack of Detailing People, etc. because of the whole Plandemic and Workforce thing...we finally got last little thing taken care of on Ash Wednesday. From that time till now has been A BLUR OF BUSY...BUSY...BUSY through the Spring/Summer mos. IT'S TIME!!! DYANN (who I jokingly started calling MY WIFE as I spent so much time talking with her over a 1 mos period!!!) AND THE REST OF HER TEAM..."ARE THE BOMB"!!! We live about 1.25 hrs away from Dealership so at first Dyann spent much time looking over various cars they had in stock to find the BEST FIT for our needs then spent more time minimizing headaches with paperwork, all the while OVER THE PHONE! The PRICES, CHOICE OF SELECTION, COMMUNICATION and POLITENESS of Staff...ARE ALL TOP NOTCH! KUDOS!!!...GUYS/GALS!!!

Google Rating

4.40

★★★★☆

654 Reviews

Paul was absolutely amazing. He went above and beyond, answered all my questions, and made the entire experience as smooth as possible.
I'm very pleased with their service ????
Agree!..Nice people to deal with
Dan was my salesperson very knowledgeable. No pressure sale and the price on the vehicle I bought was a very good deal.
Just purchased a Nissan Rogue. Thank you so much to my salesperson Dyann. She was so down to earth and helpful. I actually had fun. Great customer service! I look forward to having my car serviced there.
Getting a car from Ken Pollock Nissan made the whole process easy. I worked with Paul, he was fantastic. He listened to me and what I wanted, he was very knowledgeable and helpful. Everyone at the dealer ship was very friendly and helpful. I had a great experience!
Excellent. Very friendly and professional.
Mike the service rep was fantastic and efficient with service . Quick and very timely. Extremely happy !!!
I called on the off chance there was a cancellation that day, and they fit me in. Making time for my oil change was a lifesaver for which I am very grateful. Nissan is always so respectful, accommodating, and helpful.
Sales representative that came from inside main lobby was Very helpful ???? We were just browsing For a Newer version Nissan that My wife owen's . Needless to say we walked out putting a Down payment on a 2023 Nissan Kicks. GREAT JOB Paul T. @ Nen Pollock Nissan. PS May Wife is a hard sell, I'm impressed ????.
Customer Service was exemplary and kept me informed of my vehicle status
Quick service and great staff! Thank you Dave!
Dropped truck off to have accessories added the night before, was done the following afternoon, printed out a coupon for 50 dollars off, they honored the coupon with no issues, the cost of accessories and the labor was very fair compared to other dealerships in the area, no complaints here.
First of all...AM EXTREMELY SORRY to the Staff here for not getting to do a review for about 6 mos. but due to the unfortunate timing of my wife's previous car getting TOTALED right before Christmas and NOT being able to finally get up there to find a NICE PRE-OWNED ROGUE LS (Nicer than her older model that was wrecked and just a bit more for her payments)...AND... their lack of Detailing People, etc. because of the whole Plandemic and Workforce thing...we finally got last little thing taken care of on Ash Wednesday. From that time till now has been A BLUR OF BUSY...BUSY...BUSY through the Spring/Summer mos. IT'S TIME!!! DYANN (who I jokingly started calling MY WIFE as I spent so much time talking with her over a 1 mos period!!!) AND THE REST OF HER TEAM..."ARE THE BOMB"!!! We live about 1.25 hrs away from Dealership so at first Dyann spent much time looking over various cars they had in stock to find the BEST FIT for our needs then spent more time minimizing headaches with paperwork, all the while OVER THE PHONE! The PRICES, CHOICE OF SELECTION, COMMUNICATION and POLITENESS of Staff...ARE ALL TOP NOTCH! KUDOS!!!...GUYS/GALS!!!
Waited a week for an appointment. Car repair went fast. Part was in stock
I couldn’t have asked for a better experience while purchasing my 2022 Rogue Sport. No pressure & we’re even willing to wait to find me what I wanted & for the price I wanted. They made every step of my purchase easy. Explained everything from each paper I signed to every option in the car. Checked with me after I drove off the lot to make sure I wasn’t having problems & to make sure I knew how each option worked. I will definitely be back for my next purchase & have Dyann handle my purchase. Thank you Dyann, Gary & others couldn’t have asked for a better experience!
Great Staff,Dan was excellent.
Always fast, professional, and trustworthy service. Won't take my truck anywhere else!
I showed up on the wrong day for a oil change. Even without an appointment they had my car ready in about 90 minutes. Amazing job!
The service employee who assisted me during my visit there was D Hornlein and he was excellent and very patient . I was pleased with my experience there.

Facebook Rating

4.30

★★★★☆

164 Reviews

Dan is very knowledgeable and pleasant to deal with. Would highly recommend!
I recommend Ken Pollack Nissan Service for any Nissan you own. Fast service and courteous
Great service from all. On time very nice interaction
Ken pollock Nissan gave me a second chance. Paul the gentleman that help me. Was one of the nicest and down to earth salesman I’ve ever worked with. Thank you Paul.
My visit at Ken Pollock was in and out in a very reasonable time. The Technician was fantastic and very friendly in explaining what he had to do by the way my Nissan Altima was brought in for service because of a recall. I recommend Ken Pollock Nissan because of the way they treat their customers.Thank You for your prompt response to set up an appointment when I called about the notice I received about my vehicle being recalled
My son purchased a 2022 Nissan Ultima SV today and our Salesmen Mike K was truly amazing . He treated us like family and went above and beyond thank you so much Mike for everything you did for us . You are amazing and I will highly recommend you to all my family and friends .
I just bought a SUV there. They treated me like family. After the sell. If I have a question. I call them, they still treat me like family. My experience with has 100% positive
There service department is exceptional. Very friendly employees. They go above and beyond to accommodate.
Everyone was friendly and helpful. They made it so easy to make my purchase with no pressure. I will be back again! Thank You ????
Can’t say enough good things about them. We bought a used Nissan Frontier. Took it for a spin noticed a minor issue. They took care of it. Staff were great professional loved Dyann. Couldn’t have been more helpful. The mechanic also was. I absolutely recommend Ken Pollock Nissan.
more than helpful, would recommend them to everyone.

Yelp Rating

4.00

★★★★☆

28 Reviews

dyann was great and personable and worked with us over a month knowing our situation. recommend her anytime!
My family and I are very happy with our new car. Paul is a great salesman and I'm very glad I got to meet him. Anyone who wants a car should definitely ask for him. Not only does he know a lot but he is also very friendly and a pleasure to do business with.
We knew exactly what we wanted before we even pulled into the lot, parked next to the truck we wanted, a very friendly salesman, Jesse, approached us, he seemed more like a friend than a salesman, no pressure, no nonsense, very friendly, we let him know the vehicle we were interested in, had all our peeps in a row before we arrived to make it easier on the salesman as well,  the whole experience was so smooth, felt like we were dealing with a good friend. Vehicle was priced very fair, checked out service department on site, the prices for service very fair. We scoured several other dealerships in our area looking for a new truck in our price range, no luck anywhere except for this dealership.

cars.com Rating

4.81

★★★★★

319 Reviews

As I checked the tread depth on my Pathfinder I found it was down to 2 to 3/32 on all four tires. I called the parts department for a price and was told of a sale and my loyalty would get me a nice discount. Called service Tuesday afternoon and Mike got me in 1st thing Wednesday morning. Then after the change over and an alignment I was out the door by 9:30. Now I shouldn’t have any tire worries for at least another 50’000 miles. Thanks Mike and the crew
I always get my 2019 Nissan Murano serviced at Ken Pollock Nissan---They are friendly, courteous and very knowledgeable. The service Dept. is always prompt and on time. Excellent Service center. I would recommend this dealership to anyone.
Best car buying experience I ever had. Not pushy, just knowledgeable, friendly sales people. Gave me exactly what I wanted for my trade....no haggle. I would definitely go back here.
I called on a Monday for a problem with the climate control on my 19 Pathfinder. They had me come in 1st thing Tuesday. I was in and out in the time it took to drink a coffee ( which they provided) and was on my way in less than an hour
Best car buying experience I ever had. No pressure, just knowledgeable salespeople. If you need a car, new or used, go to Ken Pollock Nissan....ask for Jesse.
We had a great experience with Paul in buying a Rogue. First time dealing with Ken Pollock Nissan but we will definitely return. Paul was so friendly and not pushy and just came across as a friend.
The service department here is top notch. Nothing is ever to big or to small. Always accommodating and always fast, friendly and professional. Shout out to Dave and Allan for exceeding expectations always!!!!!
Great customer service . Never have any issues with Ken Pollack Nissan. Everyone is very friendly. Would recommend this dealership to anyone looking for a new vehicle.
Excellent dealership, they help me and my son obtain loans for new cars, excellent service and salesman. Price ranges and selection within our budget. KUDOS
Best sales and service team around this area. Just had my Murano serviced and as usual Allan was great. They are always timely and keep you well informed while you wait.
I arrived and my car was taken back about 15 minutes after I registered I was there. About 20 minutes latter I was told I pass my inspection but should get new tire. They did not have the ones I was planning to buy because they are being discontinued and suggest others. I am really enjoying my cars handling with these tires.
I'm very happy with the Titan XD. Dan Patton was very helpful during the process! I drove 2hrs 45 minutes Ken Pollock Nissan and they staff was great! I would definitely recommend them to friends and family.
Amazing service department. Was always kind and helpfu to all my needs and concerns. And the best part is that they keep you posted on what they are doing and what I would expect after and keep you updated for every single detail about what they find out which could be the problem. Before they do anything extra they let you know and the price. Everything up front about Service Department. Great experience. Will definitely return for my Nissan Armada regular service. Thanks again for leaving me SUPER SATISFIED!!!!!!
Excellent customer service in the service department!!!!!!!!!! Very professional and helpful!!!!!!! No intimidation at all…..especially as a woman who knows nothing about auto repairs!!!!!! Special thanks to Dave and Mike
Another great service experience! I was greeted immediately upon arrival and in and out in a very timely manner. Allan took the time to answer questions about an older truck I recently purchased. He is a great service advisor and always very helpful.
I own 2 Nissans and stopped by to have an item checked on my one and found out my second one was due for its service. Talked to the service manager about bringing it in and he scheduled me for the very next day at a time I could make. My car was taken by a tech within minutes and within an hour it was finished. I won take my cars anywhere else . Dave and his crew are the best
We knew exactly what we wanted before we even pulled into the lot, parked next to the truck we wanted, a very friendly salesman, Jesse, approached us, he seemed more like a friend than a salesman, no pressure, no nonsense, very friendly, we let him know the vehicle we were interested in, had all our peeps in a row before we arrived to make it easier on the salesman as well, the whole experience was so smooth, felt like we were dealing with a good friend. Vehicle was priced very fair, checked out service department on site, the prices for service very fair. We scoured several other dealerships in our area looking for a new truck in our price range, no luck anywhere except for this dealership.
I was in and out of the service department in a little over an HR and it was for inspection, oil change and a tire rotation. Usually other places I have been it would be several hrs.
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